DAYS without gas, damaged driveways and nails left on car parks have angered residents after gas works on roads.

Cadent Gas has been replacing older gas mains in Claines - but residents and councillors are speaking out about the mess and damaged that has been left behind.

Angry residents said roads have been left in an unsatisfactory state including Bevere Close, Cornmeadow Lane, Elizabeth Avenue, Gilmour Crescent, Northwick Road, Sheldon Park Road and St Anne's Road.

Two pensioners, Ron Donald, 75, and his wife, 71, and their neighbours were angry after they were left with no gas and struggled to keep warm during freezing temperatures for three days.

Mr Donald claimed he was unaware of the mains being turned off and was concerned for his wife's wellbeing as she had recently left the hospital with six broken and four displaced ribs. 

READ MORE: An elderly couple suffers days of no gas after supply is cut

In response, Cadent said it had to turn the gas supply off to replace old pipes, which usually takes a day. 

They added their customer experience team carries out extensive work in Worcester with customers, and generally, feedback has been positive. 

Cllr Mel Allcott said: "As Cadent continue to move around Claines, replacing and updating gas pipes, a trail of damaged driveways, footways and even a car park has been left in their wake.

"I fully understand the works that need to be undertaken.

"It is the manner in which they are conducted, and the damaged condition driveways are left in after the works, which is the problem. 

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"Residents are told work will be undertaken, and that's that, no flexibility or consideration for any special circumstance."

Concerned residents are asked to contact Cadent if they are experiencing problems, and Cllr Allcott said to contact local councillors if they are struggling to get a response.

Cadent and its partner Trinity - who carries out the replacement works - said they place customer satisfaction as its highest priority and are concerned to hear these reports from customers.

It said: "Of course, we understand the inconvenience that works such as this has caused the people of Worcester, but we thank them for their patience as we carry out these essential works.

"The works themselves are vital to maintain the future supply of gas to the area, and our engineers have made every effort to carry out the works as safely and as quickly as possible."